ATMs IN UGANDA

THE first automated teller machine (ATM) in Uganda was brought in by SCI/NCR for Standard Chartered Bank in September, 1997. There objective was  to be able to serve there customers in the most convenient way possible and that is why they decided to install ATMs for customers use. "This will give customers more delivery channels and longer hours to do their banking," Mungai said
 The Standard Chartered Bank (SCB)  installed four more ATMs in new locations in Uganda in 2002, bringing its number of ATMs in that country to 11, the largest number of any bank in Uganda.

SCI/NCR is the sole distributor of NCR ATMs which currently is the most used brand by most banks and provides both software and techinical solutions to the ATMs suplied. the other distributors are Techinology Associates which majorly deals with WINCOR NIXIDOF ATMs and other brands of ATMs in Uganda include SPARK ATMs which were introduced to the country by MAPSWITCH Uganda a Techinology providing company for various institutions and KING TELLERS.

The banking sector in Uganda is growing increasingly high and the demand to provide flexible and inproved services is also increasingly high. Curently Uganda is housing over 25 Banks including Microfinances that offer banking solutions to Ugandans, there has been a steep growth in the number of ATMs from only one in 1997 to the current 250 ATMs, with the number projected to grow as banks roll-out more branches and off-side ATMs currently thought to have risen to over 500 as of today both onsite and offsite locations.
Below is a list of licensed commercial banks by the Bank of Uganda (BOU) and there branches.

List of Licensed Commercial Banks

Rank Bank Market Share (Assets) Number of Branches 1 Stanbic Bank 24% 67 2 Standard Chartered Bank 15% 10 3 Barclays Bank 12% 65 4 DFCU Bank 08% 24 5 Centenary Bank 07% 37 6 Crane Bank 06% 15 7 Citibank 04% 01 8 Bank of Baroda 04% 10 9 Orient Bank 03% 12 10 Housing Finance Bank 03% 12 11 Tropical Bank 03% 07 12 Bank of Africa 03% 21 13 Equity Bank 1.5% 47 14 Diamond Trust Bank 01% 15 15 Kenya Commercial Bank 01% 15 16 United Bank for Africa 01% 09 17 Global Trust Bank 01% 08 18 Ecobank 01% 09 19 Cairo International Bank 0.5% 01 20 Fina Bank 0.5% 06 21 ABC Capital Bank 0.3% 01 22 National Bank of Commerce 0.1% 02 23 Imperial Bank Uganda 0.1% 01 Total Twenty Three 100.0 395 As we all know techinology comes with challenges, Uganda is equiped with a number of better suitated ATM techinicians to help maintain the ATMs from various service providers in the company. This blog is majorly dedicated to the techinical team in uganda is is to address the common problems of ATMs and probale solutions majorly faced in Uganda. Its intended to provide solutions and also avail knowledge and all comments and contributions are welcome.